Customer Impact and Value
We should be adding another thing to use in messaging, positioning and storytelling.
A daily editorial from Mark, Founder of TACK, dedicated to the latest thinking in B2B go-to-market.
Its mission is to help you match your go-to-market to how people actually buy today.
We should be adding another thing to use in messaging, positioning and storytelling.
It's the story of why someone would buy what you're selling and what makes you unique and valuable in the eyes and mind of your customers.
Fast forward to my days at Drift starting in 2019, we were super deliberate about cultivating internal influencers.
If you charge for premium content, or a community, or for events, you can actually acquire customers for free.
First, the piece of content is something that is truly unique and has a strong point of view behind it.
This email from HubSpot shares how my HubSpot usage compares with other customers like me.
Pay close attention to your micro customer journey moments. For example, the discovery call.
Too much of the time we focus on the bigger, highly polished customer story. Why not instead create a collection of short pocket stories.